Shipping policy
What about shipping?
We offer flat rate standard and express shipping Australia wide, and standard International shipping. International shipping costs are based on the weight of your order and will be calculated when you checkout. You will receive an Australia Post tracking number via email when your items have been shipped where you can track your package online or in the Australia Post app. International customers are responsible for covering the cost of the taxes in their country - these taxes are not included in the purchase price of our products.
I live close by, can I pick up my order?
If you live on the Central Coast, you are more than welcome to pick up your order from Forresters Beach. Please select "pickup" at the checkout and when your order is ready you will receive an email with address details and times available for pickup.
How long will it take for my order to get to me?
Once your order has been dispatched, we have no control over how long it will take to get to you. Using the Australia Post tracking information you will be provided, you will be able to see the time-frame in which your package should arrive depending on your location, and method of shipping. Since Covid-19, shipping delays have been common and are unfortunately still occurring. We ask that you be patient and understanding when your order is on its way to you. If your order has not arrived by the expected delivery date you have been given, then please get in touch so we can look into it.